Frequently Asked Questions
Everything you need to know about shopping with Swashaa.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), UPI, net banking, and popular mobile wallets for a seamless checkout experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking link via email once your order has been dispatched.
What is your return policy?
We offer a 15-day return policy for most items. Products must be unused, in their original packaging, and with all tags intact to be eligible for a refund.
Do you offer international shipping?
Currently, we ship to select international destinations. Shipping costs and delivery timelines for international orders are calculated at checkout based on the destination.
How can I track my order?
Once your order is shipped, you will receive an SMS and email containing a tracking number and a link to our courier partner's tracking portal.
Are the products covered by a warranty?
Many of our electronic and home appliance products come with a manufacturer's warranty. Please check the specific product description page for detailed warranty information.